Terms & Conditions for Morocco Vistas LLC

Gold logo with intricate geometric pattern and the letter 'M' at the center, above the words 'Morocco Vistas' and the tagline 'Curated Vistas. Bespoke Immersions.' on a black textured background.

These Terms apply to every journey arranged by Morocco Vistas LLC ("Morocco Vistas," "we"), a Florida limited liability company. By paying a deposit, you ("the Guest") accept these Terms.

1. Proposals and Confirmation

Each journey is designed to order. Prices in a proposal are valid for 14 days and are subject to availability at the time of booking. A journey is confirmed only when we receive the deposit and send written confirmation.

2. Deposit and Final Payment

A deposit of 30% of the journey price is due at confirmation. Where a specific hotel or supplier requires non-refundable prepayment, that amount is added to the deposit and shown clearly in your proposal. The remaining balance is due no later than 60 days before departure. For bookings made within 60 days of departure, full payment is due at confirmation. If final payment is not received on time, we may treat the booking as cancelled by the Guest under Section 4.

3. Payment Methods

We accept bank wire transfer and major credit cards. Card payments may carry a processing fee, which will be shown on your invoice before you pay.

4. Cancellation by the Guest

Cancellations must be made in writing. The following charges apply, calculated on the total journey price: More than 90 days before departure: deposit refunded, less non-recoverable supplier costs already committed on your behalf and a planning fee of $500 per person. 90 to 61 days before departure: the 30% deposit is retained. 60 to 31 days before departure: 50% of the journey price is retained. 30 days or fewer before departure, or no-show: 100% of the journey price is retained. Where a hotel or supplier refunds us, we will pass that refund to you.

5. Changes by the Guest

We will make reasonable efforts to accommodate changes after confirmation. Any resulting supplier costs or price differences will be quoted in writing before they are applied.

6. Changes or Cancellation by Morocco Vistas

If a hotel, guide or service becomes unavailable, we will replace it with one of equal or higher standard. If we must cancel a journey for reasons other than force majeure, you will receive a full refund of all payments made to us.

7. Force Majeure

We are not liable for failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, government action, civil unrest, strikes, or airline disruption. In such cases we will offer alternative arrangements or refund amounts we are able to recover from suppliers.

8. Travel Insurance

Comprehensive travel insurance covering trip cancellation, medical expenses and emergency evacuation is required for every Guest. Proof of coverage must be provided before final payment.

9. Our Role and Liability

Morocco Vistas designs and coordinates your journey and contracts with independent hotels, transport companies and licensed guides. We select these suppliers with care but are not liable for their acts or omissions beyond our reasonable control. Our total liability is limited to the amount you paid to us for the journey.

10. Optional Services

Optional services, including Travel With Your Historian (personal escort by Amine Nasraoui on international flights), are provided only when requested in writing, confirmed by us, and listed with their price on your invoice. They are subject to Amine's availability.

11. Health, Conduct and Documents

Guests are responsible for valid passports, any visas, and fitness to travel. Please tell us about medical or mobility needs before booking so we can plan accordingly.

12. Intellectual Property

Itinerary designs, historical texts and media on this website belong to Morocco Vistas LLC and may not be reproduced without written consent.

13. Registration

Morocco Vistas LLC sells travel as an affiliate of Fora Travel, Inc. IATA #33520476 (via Fora Travel).

14. Governing Law

These Terms are governed by the laws of the State of Florida, USA. Any dispute will be resolved in the courts of Orange County, Florida. Contact: Morocco Vistas LLC · 7719 Maslin Street, Windermere, FL 34786, United States · amine@moroccovistas.com · +1 (407) 900-4514